Got Questions?

We're here to help you brew the perfect cup

  • We perform the mold test at the roasting facility before every roasting as part of our quality control program. Most importantly, we only use single-origin organic specialty-graded coffee, meaning premium quality and no defective beans. At the origin, the specialty-graded organic coffee cherries are hand-picked; then, they are manually processed and placed into a special “GrainPro® Hermetic Bag,” which protects against mold growth and insect infestation. Coffee that is stored in this bag is then secured to avoid cross-contamination. The bags are opened individually at our roasting facility when we perform quality tests in-house before roasting the beans.
    The third-party mold test is usually necessary when the roasters use cheap (commercial grade), low-quality beans.

  • To keep your coffee fresh, we suggest storing your Beantween coffee at room temperature in an airtight container or in the original Beantween coffee bags, which are designed with one-way degassing valves and zipper seals to lock in freshness.

  • Yes! We offer flexible subscription plans so you never run out of your favorite coffee. Choose your preferred roast, grind, and delivery frequency, and enjoy free shipping on all subscription orders.

  • Single origin coffee refers to beans harvested from a single farm and sourced from one specific region. With single origin coffee, we can track the coffee back to its origin, including the farm, farmer, season, harvest, and processing method.

  • Our coffee is kosher-certified by an official entity. This certification verifies that the ingredients, production process, and food-service operation comply with the kashrut (Jewish dietary law) as standards stipulated in the Shulchan Arukh, the benchmark of Jewish religious law.

SHIPPING

Do you offer free shipping?

Yes, free shipping is available as follows:
Free shipping applies only for coffee purchases (excluding gift sets)

📍 Delivery to Beach Cities: El Segundo, Manhattan Beach, Hermosa Beach, Redondo Beach, and Torrance.

How much is the shipping fee if my purchase does not qualify for free shipping?

📍Standard shipping fee $4.00


How long does it take for me to receive my coffee?

USPS claims that Priority Mail packages will arrive 2-3 postal days after they are shipped. Beantween Coffee does not guarantee the arrival time of a package. Once we release our coffee to USPS, it is beyond our control.

Please feel free to call or email us with any questions :)

How long does it take to process my order?

Generally, it takes us one to two days to process orders. Although we process orders daily, we kindly ask that you allow us up to two business days to process your order before shipping it out. Our fast and reliable shipping operates every weekday, except on holidays. Please note that the order cut-off time is strictly at 12 p.m. We appreciate your understanding and look forward to serving you!

 

RETURNS

How does your return police work?

If unsatisfied with your Beantween purchase, please contact our customer support team at contact@beantween.com or by texting 310-957-9655. Please note that we cannot accept returns on coffee due to its perishable nature.


PRIVACY

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. We do not sell your information!

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at admin@beantween.com or mailing us at:
Beantween Coffee
1590 Rosecrans Ave, Suite 327D
Manhattan Beach, CA 90266

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Change to this privacy policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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