We roast our coffee every Wednesday. If you place an order before Wednesday, your coffee will have the previous Wednesday's roasting date.
How do I keep my coffee fresh?
To keep your coffee fresh, we suggest storing your Beantween coffee at room temperature in an airtight container or in the original Beantween coffee bags, which are designed with one-way degassing valves and zipper seals to lock in freshness.
What is Single Origin Coffee?
Single origin coffee refers to beans harvested from a single farm and sourced from one specific region. With single origin coffee, we can track the coffee back to its origin, including the farm, farmer, season, harvest, and processing method.
Does the way I brew my coffee interfere with the taste of the coffee?
The answer is yes! There are various ways to brew coffee, and each method will inevitably deliver a slightly different cup profile- either by highlighting or hiding one or more of a coffee’s flavor characteristics over the others. For example, one method might bring out the acidity of a coffee and deliver a clean, light body. Another may accentuate the body and mute the acidity. Knowing a coffee’s flavor nuances is essential when deciding how to prepare it. If it’s a delicate, sweet, and sparkling coffee, you want that shine! Try it yourself and brew one coffee on two or three different devices, and you can experience this first-hand. Have fun with it!
How do you measure coffee for the perfect brew?
Coffee is best served how you like it, so consider this starting point only and adjust to personal taste. When measuring the ground coffee and water precisely, you'll be amazed by the quality of the coffee. Many times, people use less water for more coffee. The result is a weak brew that could be very disappointing.
If you want to be precise, use a scale to weigh your dose. Measure water by weight is more reliable than measuring by volume, as the density of water changes when heated.
Our brewing suggestion ratio for gourmet coffee is: 2 tbsp (10g) of ground coffee 6 fl. oz. (188 ml) of filtered water
What is kosher coffee?
Our coffee is kosher-certified by an official entity. This certification verifies that the ingredients, production process, and food-service operation comply with the kashrut (Jewish dietary law) as standards stipulated in the Shulchan Arukh, the benchmark of Jewish religious law.
How does the donation work?
Beantween Coffee contributes to our community by donating a portion of our sales to nonprofit organizations. At the checkout, our customers have the opportunity to select which organization they want to benefit. It's important to note that donations cannot be made or tracked during any sales or promotions.
SHIPPING
Do you offer free shipping?
Yes, free shipping is available as follows: Free shipping applies only for coffee purchases (excluding gift sets)
📍 Delivery to Beach Cities: El Segundo, Manhattan Beach, Hermosa Beach, Redondo Beach, and Torrance.
📍Reach a minimum purchase of $35.98 to qualify for free shipping.
How much is the shipping fee if my purchase does not qualify for free shipping?
📍Regular shipping fee $2.00
How long does it take for me to receive my coffee?
USPS claims that Priority Mail packages will arrive 2-3 postal days after they are shipped. Beantween Coffee does not guarantee the arrival time of a package. Once we release our coffee to USPS, it is beyond our control.
Please feel free to call or email us with any questions :)
How long does it take to process my order?
We are committed to delivering the freshest roasted coffee to your doorstep. Our fast and reliable shipping operates every weekday, except on holidays. It's important to note that the order cut-off time is strictly at 12 p.m. While we process orders daily, we kindly request that you allow us up to two business days to process your order before shipping it out. We appreciate your understanding and look forward to serving you!
RETURNS
How does your return police work?
At Beantween Coffee, our goal is to provide our customers with great service, delicious coffee, and the highest quality of goods. We are confident you will enjoy our coffee. If unsatisfied with your Beantween purchase, please contact our customer support team at contact@beantween.com or by texting 310-957-9655. Please note that we cannot accept returns on coffee due to its perishable nature.
PRIVACY
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. We do not sell your information!
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at admin@beantween.com or mailing us at: Beantween Coffee 1590 Rosecrans Ave, Suite 327D Manhattan Beach, CA 90266
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Change to this privacy policy.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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